Damascus — Al Marjeh
Al Marjeh Square — Qasr Al-Muluki Hotel
View location on map — Google Maps — opens a new windowSales
Landline011-2230690
ACE services
Maintenance & Operation
Maintenance of inverters, batteries and chargers — free diagnostics at the branch.
What’s included?
- Operation and maintenance of inverters, batteries and DC chargers
- Electronic diagnostics, control-board repair and solar-panel testing
- O&M agreements
- Devices at both branches + site visits
Who is this service for?
For equipment owners and customers needing diagnostics, repairs, or an operation and maintenance contract.
Choose a solution around your needs
A precise fault description helps diagnostics start in the right place. Prepare the device type, label photo, error message and the circumstances in which the problem occurs. In-branch diagnostics are available within our service scope; required work and cost are then discussed before agreeing on a repair.
What shapes the solution?
- Device type, model, error message or visible symptoms.
- When the fault occurs and whether the system recently changed.
- Whether you need device diagnostics, a repair or an operation and maintenance agreement.
From enquiry to operation
Contact the branch
Choose the appropriate maintenance department and describe the issue before visiting.
Diagnose and define
Inspect the equipment and clarify proposed work and affected components.
Agree and follow up
Confirm cost, timing and applicable warranty terms before authorizing the work.
Questions before you begin
Are diagnostics free?
In-branch diagnostics are free under this service. This does not establish that parts, repairs or site visits are free; discuss the required work and charges with the team for your case.
Should I bring the device straight to a branch?
Coordinate with maintenance first, especially for large equipment or a potential site visit. Send device details and a fault description to discuss the appropriate assessment route.
Are inverters, batteries and control boards covered?
Our service scope includes inverters, batteries, DC chargers, electronic diagnostics, control-board repair and panel testing. Equipment type and condition determine whether the requested work is feasible.
How are repair time and warranty determined?
They follow assessment of the fault and work requirements. Refer to the quotation or service agreement for warranty duration and terms; a single duration should not be assumed for every device.
What should I prepare?
Tell us the device type and the fault you see. Share a label photo or error message if available. Coordinate with the branch before bringing a device or arranging a visit.
Warranty duration and terms are set out in the quotation or contract for the product and service.
Related services
All servicesFind us in Al Marjeh and Artouz
Choose a branch and department, then contact our team.
View location on map — Google Maps — opens a new window
Rural Damascus — Artouz
Artouz — Qatana Junction
View location on map — Google Maps — opens a new windowSales
Landline011-6780977